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TUI SENSATORI Resort Riviera Cancun Riviera Maya, Mexico


Accommodation Overview

Key Features

  • Luxury resort designed by TUI
  • Swim-up rooms available
  • Gourmet Inclusive dining
  • Mojito Bar and Aperol van
  • Award-winning restaurant

Location Information

• Peaceful location on a beach
• 30 kilometres from the shops, bars and restaurants in Cancun
• 40 kilometres from the popular resort of popular Playa del Carmen
• 20 kilometres to Cancun airport

With an award-winning gourmet restaurant, an adults-only mojito lounge and four pools on its roster, the beachfront TUI SENSATORI Riviera Cancun offers up a taste of the finer things in life.

This resort boasts a 24-hour Gourmet Inclusive dining set-up, which means you can take advantage of à la carte dining for all three meals, plus waiter service to your sunbed. You’ll be greeted with a glass of fizz on arrival, too. Book to stay in a Premium room for even more perks – like use of an exclusive pool.


Every single room comes with a whirlpool bath. There are swim-up rooms to upgrade to, as well. And you can book rooms in the adults area, or opt for a family suite with a handy sliding partition.

Weddings are available at this resort. Check out our weddings page for more information.

Please Note

While you're away, you'll have access to our 24-hour digital service, and a rep will visit regularly. Please note that no under-18s are allowed in adults-only rooms.


You’ll find four pools at this resort – one of which is just for guests staying in Premium rooms. Like at all TUI SENSATORI resorts, there’s a splash pool especially for children and a peaceful pool that’s reserved for adults.

Pool Scene

Luxe Bali beds decorate the edge of the adults-only pool. Child-sized sunbeds sit around the sprayground, which comes complete with tipping buckets and fountains.

Food & Drink

There are six restaurants at this resort, plus pizza and grill places, which open up at lunchtime. In the buffet restaurant, you can watch chefs freshly prepare dishes – like waffles and pancakes in the morning.

There are four à la carte restaurants where you can dine once per week as part of your All Inclusive package. These include a Mexican, Caribbean, Italian and tapas eatery. You can grab lunch from the beach grill or poolside pizza place, too.

The tapas restaurants hosts a weekly dinner event, where the chefs put an experimental spin on this restaurant’s sharing dishes, for a dining experience with a difference.


Youngsters can come along to the Azulitos Play House children’s club, which features a Crazy Kitchen, Silly Science Lab and Arts & Crafts Zone. There are children’s parties and movies a few times a week, too.

Shows, singers and circus acts take to the Roof Garden’s stage after dark. Meanwhile, violinists and saxophonists play often play in the lobby. DJs lay down tracks at the adults-only mojito bar, too.

Sports & Activities

The activity agenda’s brimming with lessons in Spanish, Latin dance or cocktail making, and it’s all included. You can also get active with archery, water polo or aqua board HIIT – where you’ll work out on floating boards.

If fitness is your thing, you can join sunrise yoga classes, or take part in daily bootcamps. And there’s the option of signing up for a free personal training session.

Health & Beauty

Book a massage* at the spa* and you can request for it to take place in the sky platform by the beach. TUI SENSATORI guests also get one free use of the spa’s sauna, steam room and hot tub.

Pampering’s not just for adults – there’s a Perfectly Pink suite offering child-friendly treatments*. At the other end of the scale, there’s a 24-hour gym with all the latest equipment.

Facility Overview

There are four pools, including one for activities and an adults-only number – not to mention a separate pool for little ones with tipping buckets. Six restaurants make up the dining scene, with a buffet and five à la cartes included in your package, along with two snack places. There’s the same amount of bars – some of which are just for adults. A spa, gym and the Play House children’s club complete the round-up.

No. of buildings


No. of floors


No. of lifts


No. of rooms


Official Rating

5 Star

Special Offer

Weddings and Honeymoon Offer

Sensatori Resort Azul Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a premium suite or a suite in a higher category for a 10 night stay or longer. To be entitled to this offer you'll need to travel within 90 days of your wedding day and show your marriage certificate when you get there.

Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Free Resort Credit Offer

Receive $150USD of free resort credit per room when you book between 10th June 2020 and 30th June 2020, and stay between 10th June 2020 and 31st October 2020.


Junior suites include a whirlpool bath, a minibar – replenished daily, air-conditioning, and a rainfall shower. For all this and more, you can choose an adults-area swim-up junior suite, or a premium suite with extras like concierge service and access to a private beach area. Family suites have a sliding partition and there's also extras for babies.

Items marked with * incur extra charges which are payable locally.

Average temperature
JanuaryTemp: 23°C
FebruaryTemp: 23°C
MarchTemp: 25°C
AprilTemp: 26°C
MayTemp: 27°C
JuneTemp: 28°C
JulyTemp: 28°C
AugustTemp: 28°C
SeptemberTemp: 28°C
OctoberTemp: 27°C
NovemberTemp: 25°C
DecemberTemp: 24°C
Spanish and Mayan
The Mexican Currency is the Peso although the American Dollar is widely used
GMT - 6
Hotel Map

Traveller reviews

    Suitable For
  • Business:46
  • Couples:5859
  • Solo travel:77
  • Family:5361
  • Friends getaway:1170
    Rating Summary
  • Sleep Quality:
    4.5 Rating for Sleep Quality
  • Location:
    4.0 Rating for Location
  • Rooms:
    4.5 Rating for Rooms
  • Service:
    4.5 Rating for Service
  • Value:
    4.0 Rating for Value
  • Cleanliness:
    4.5 Rating for Cleanliness
    Traveller Rating
  • Excellent9203
  • Very Good2883
  • Average1028
  • Poor359
  • Terrible300
traveller0202 said...

Family Holiday

TripAdvisor Review Rating06/08/2020
Travelled on 01/11/2019

This was my first visit to Mexico and the azul beach resort. The complex was immaculately cleaned, the staff worked very hard throughout our stay. The pools were plentiful and quiet, we spent the...

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EricaLewis90 said...

Fabulous 5* Family Resort

TripAdvisor Review Rating25/07/2020
Travelled on 01/01/2020

This is our 2nd time here and we love it! on our first stay we did not spend lot of time in the resort because we did a quick get away from to holiday for a weekend and we did lot of excursions so...

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Companion784167 said...

The best hotel I have ever stayed in

TripAdvisor Review Rating24/07/2020
Travelled on 01/08/2019

We went for 2 weeks in June 2019, we absolutely loved it. The staff are amazing, the food was incredible, the room was lovely and the spa bath in the room was wonderful. The staff cannot do enough...

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TUI SENSATORI Resort Riviera Cancun, Riviera Maya
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