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TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

El Dorado Casitas Royale by Karisma Riviera Maya, Mexico

From£1306pp

Accommodation Overview

Key Features

  • Adults only
  • 14 pools
  • Gourmet dining options
  • Perfect for your wedding day

Location Information


• Set in acres of tropical jungle
• Within easy driving distance of Puerto Morelos and Playa del Carmen
• Playacar Golf Club is a 40-minute drive away

This ultra-deluxe hotel was voted one of Condé Nast Traveler readers’ Top 100 Hotels In The World – and for good reason.

Suites come as standard, with extras like open-air showers, whirlpools and pillow menus. Plus, they're fragranced by aromatherapy sprays. And if you fancy treating yourself, you can upgrade to a swim-up suite or one with a plunge pool.

Please Note

While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

Pools

The main suites are grouped together in small clusters, each of which has acces to a shared pool with a swim-up bar. It means there’s a really chilled vibe to each pool area.

Pool Scene

For an alternative to the pool, head for the white-sand beach at the front of the hotel. Here, the waiters can bring drinks to your four-poster bed.

Food & Drink

The Gourmet Inclusive set-up means you can eat in all eight restaurants and the quality is exceptional. Choose from a contemporary Italian, with dishes like lobster lasagne, or order ceviche in the open-air Caribbean venue.

There’s a place that does Asian fusion, and another that’s all about Mexican street eats. And food meets art in the Culinary Theatre. On top of that, three of the restaurants offer à la carte breakfasts, including the Santa Fe Grill and the Cocotal restaurant.

Entertainment

There are regular live shows, plus the hotel has capital-city standard bars. Try Las Guacamayas, which teams swinging beach beds and tiki torches with live music and a menu of Mexican beers and aged tequilas.

The martini bar stocks over 30 premium martinis and vodkas – one drink is even made with gold. Or head to the bellini bar for a glass of fizz.

Sports & Activities

There are two hard-surface tennis courts here, and you can hire bikes to explore the place. There are lots of watersports*, too, including parasailing, snorkelling, scuba diving and wave running.

On the wellness front, there’s yoga. The hotel also runs tours of its huge greenhouse. It’s the first of its kind in the region, and provides the Casitas Royale – and sister hotels – with fresh fruit and veg.

Health & Beauty

The huge spa* here offers a combination of traditional and alternative therapies. The chocolate therapy is sublime, and the beachfront sky massage is the ultimate in pampering.

As well as massages, the spa* offers the full range of scrubs, wraps and facials. There’s a beauty salon* for waxing and nail care. Plus, you can use the serenity pool, sauna* or steam room.

Facility Overview

This hotel is a pool-lover’s haven, with 14 pools to take a dip in and 11 swim-up bars keeping you refreshed in the comfort of the pool. If you’re after a pamper session, head to the spa for a treatment or two. Come mealtimes, you’ll be spoilt for choice, with a selection of dining options, including a fresh seafood grill and a pizzeria offering gourmet pizzas and burgers.

No. of buildings

22

No. of floors

2

No. of lifts

0

No. of rooms

205

Sleeps up to

2

Official Rating

5 Star

Special Offer

Honeymoon and Anniversary Offer

Honeymoon and anniversaries get a beachfront sky massage 2-for-1 offer, bottle of sparkling wine on arrival, 15% spa discount, flowers in room and decorated room with candles and rose petals. Offer applies to all room categories, your stay must be within 60 days of your wedding or 30 days of your anniversary date, for bookings of 10 nights or more. Proof of marriage required on arrival. Please contact us after you've booked to qualify.

Rooms

You can expect air-conditioning, balcony or terrace and a king-size bed in all of these rooms, There’s suites which for a bit extra can come as a casita suite with a lounge. Or, you can opt for a suite with a private pool. Swim-up suites are also available with a whirlpool bath.


Items marked with * incur extra charges which are payable locally.

Average temperature
31°C0°C
J
JanuaryTemp: 23°C
F
FebruaryTemp: 23°C
M
MarchTemp: 25°C
A
AprilTemp: 26°C
M
MayTemp: 27°C
J
JuneTemp: 28°C
J
JulyTemp: 28°C
A
AugustTemp: 28°C
S
SeptemberTemp: 28°C
O
OctoberTemp: 27°C
N
NovemberTemp: 25°C
D
DecemberTemp: 24°C
Spanish and Mayan
The Mexican Currency is the Peso although the American Dollar is widely used
GMT - 6
Hotel Map

Traveller reviews

    Suitable For
  • Business:102
  • Couples:5942
  • Solo travel:97
  • Family:477
  • Friends getaway:564
    Rating Summary
  • Sleep Quality:
    5.0 Rating for Sleep Quality
  • Location:
    4.5 Rating for Location
  • Rooms:
    5.0 Rating for Rooms
  • Service:
    4.5 Rating for Service
  • Value:
    4.5 Rating for Value
  • Cleanliness:
    5.0 Rating for Cleanliness
    Traveller Rating
  • Excellent6547
  • Very Good917
  • Average319
  • Poor101
  • Terrible59
Chrisbd67 said...

Another wonderful trip

TripAdvisor Review Rating26/09/2020
Travelled on 01/09/2020

This was our third visit to El Dorado Casitas. Our stay was September 10th - 20th. We had booked last December through a 3rd party booking site. We discovered that in March the reservation was...

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mollym659 said...

Great experience but rooms need a small refurb

TripAdvisor Review Rating25/09/2020
Travelled on 01/09/2020

We had a great experience on our honeymoon in the second week of September. The staff was so kind and accommodating. They wore masks and face shields the entire time. Your temperature was taken upon...

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Inspiration671394 said...

Honeymoon

TripAdvisor Review Rating25/09/2020
Travelled on 01/09/2020

Santiago and Monica are the best!!! ???? We changed our plans several times and they were always extremely accommodating. We canceled on them last minute and they were so understanding and supportive...

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Hotel Availability

El Dorado Casitas Royale by Karisma, Riviera Maya
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